Question 1

How is my personal information and confidentiality managed?

Accepted Answer

Your privacy is taken seriously, especially in accordance with the regulations in British Columbia. Counselling service providers adhere to the legal and ethical guidelines set forth by their home province and Association they are a member. Information shared during sessions will only be disclosed with your explicit consent or in cases where there is a legal obligation or potential risk to your safety or the safety of others

Right Mind Right Life Counselling Services, adheres to the Canadian Professional Counsellors Association (CPCA) Code of Conduct

Question 2

Can I use my health care insurance or third-party insurer to cover counselling costs?

Accepted Answer

Yes, but that depends on the provider. In British Columbia, MSP does not typically cover counselling unless it is through a hospital program or mental health team. However, many health care plans and third-party insurers offer coverage for counselling services.

It is important to check with your insurance provider to understand the specific details of your coverage. Some plans may entirely or partially cover counselling sessions, while others may limit the number of sessions

Question 3

Who can benefit from counselling?

Accepted Answer

Counselling is valuable for anyone seeking to develop skills and strategies for optimal living and find support in navigating life difficulties.

Right Mind Right Life Counselling offers an integrative approach that combines evidence-based treatment with your unique goals to provide you with the most effective care possible. Whether you seek individual, couples, or family counselling, Savina will work with you to develop a personalized strategy that meets your needs.

Question 4

How can counselling help individuals overcome trauma?

Accepted Answer

Counselling for trauma is a specific type of trauma-focused therapy provided by a trauma-trained specialist.

Savina is a trauma-trained therapist who uses Acceptance and Commitment Therapy (ACT) to help her clients overcome trauma by teaching psychological flexibility, allowing them to acknowledge and accept the traumatic experiences. The process involves therapeutic techniques that guide the person toward committed value-based actions that lead to healing and growth. ACT emphasizes mindfulness, values clarification, and committed action to strengthen resilience and reduce the impact of trauma on one's life.

Question 5

How does counselling promote healing?

Accepted Answer

Counselling supports individuals in integrating their traumatic experiences, building resilience, and finding meaning. It develops self-esteem and rebuilds trust, enabling people to envision a positive future. Therapists may use gradual exposure techniques to manage thoughts that trigger unwanted behaviour. These counselling processes are scientifically recognized to reduce avoidance, anxiety and depression.

Savina is skilled and experienced in evidence-based emotional and cognitive approaches for therapy. She will tailor treatments based on your needs and preferences.

Question 6

What techniques do you use in counselling?

Accepted Answer

Savina uses evidence-based treatments and an integrative approach to therapy. Her person-focused method includes Acceptance and Commitment Therapy, Solutions-Focused Brief Therapy, and Gottman Method Couples techniques.

Savina understands that helping people identify their emotional responses and rebuilding a person's ability to trust their thoughts and surroundings is essential to healing.

Question 7

What issues can counselling address beyond trauma?

Accepted Answer

Counselling is a highly effective way to manage a variety of conditions, including stress, anxiety, depression, and relationship issues. The type of therapy and the time will depend on your symptoms' severity and desired outcomes.

Counselling is a versatile and valuable tool to help people overcome challenges and lead fulfilling lives.

Question 8

Is counselling a sign of weakness or inability to cope on my own?

Accepted Answer

Not at all. Seeking counselling is a sign of strength and a proactive step towards self-care. It shows your commitment to your well-being and a desire to live by the values that are important to you.

Question 9

What are your fees for service and how long are your sessions?

Accepted Answer

Counselling Session and Additional Service Fees

Cancellation Fees
No-show/late cancellation fee Less than 48 hr 100% full session fee
Emergency Cancelation less than 48 hr - 50% session fee

*Counselling services may be eligible for reimbursement through your health or medical insurance. Please check with your provider for specific coverage details. Clients are responsible for all fees at the time of service.

Question 10

About Your Session

Accepted Answer

About Your Session
Counselling sessions are offered to customers in the comfort of their home via a confidential and private online platform using Zoom video conferencing.

Please use a space that is private and without distractions when you have your session with your therapist.
In-person appointments may be available only for individuals who cannot use video conferencing.

There are limited spaces for in-person sessions per month. Make your request for in-person bookings here.(https://www.rightmindrightlife.com/contact-savina-purewal)

Important Information
Session start at the time of your scheduled appointment.
Late arrivals will not receive an extension to their session. 
Full rate for service applies to late or missed appointments.

Cancellation Policy
Cancellations and re-bookings are accepted 24 hours before a scheduled counselling appointment starts. 
Cancellation less than 24 hours, will be billed to your account.
Refunds are available for exceptional circumstances.

Frequently Asked Questions